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You can track the status of your package online with your tracking number. If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive.

Our delivery services are closed on Sundays and public holidays.As a rule, standard deliveries are made between 8 am and 6 pm.from Monday to Friday. Some service offers may allow your supplier to offer wider delivery windows from Monday to Friday.

Please note that some outer lying suburbs may not qualify for delivery in edge of Metro areas.

To view our Fundraising deliverable areas, please click here.

Our courier partners reserve the right to cease operations in certain areas – should your postcode appear on this list, but delivery is not available at check out, please let us know and we will update this reference list by removing the postcode.

at this time, we do not offer next-day delivery for all orders. Our standard processing time is 3 business days, and after that, domestic orders are generally delivered within 7-15 days, while international orders may take 7-20 days depending on the destination.

While we strive to deliver your items as quickly as possible, please note that next-day delivery is not available for all products. You will receive tracking information once your order ships, so you can follow its progress.

In most cases, you do not need to be present to sign for delivery. Our standard shipping service typically does not require a signature. However, some orders, especially high-value items, may require a signature upon delivery for security reasons.

If a signature is required, the carrier will leave a notice with instructions on how to reschedule or pick up your package from a nearby location. You can also check your tracking details for specific delivery instructions.

If you have any concerns or need further assistance, feel free to contact us!